This service is designed to manage inquiries and communications with your customers, offering the best possible level of service that is both flexible and scalable, to fulfill the customer service needs of your customers. Our agents will handle inbound calls and other non-verbal communication, such as e-mails, online chats, and direct messages on social media platforms, from your customers. We will address common, outsourceable issues relevant to your business while your in-house team handles the unique, high-value and low-volume inquiries that only your team can answer.